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Refund Policy

Last updated: June 2026

We want you to be happy with your training. This policy explains when refunds are available.

Before you start

If you have not yet begun a course, you may request a full refund within 14 days of purchase.

Once started

Because access to digital course content is granted immediately, refunds may not be available once you have started the training or downloaded a certificate, except where required by consumer law in England & Wales.

How to request

Email [email protected] with your order details and we will respond promptly.

Contact us

Questions about this policy? Email [email protected].